Last updated: 1 September 2025

My Local Care Guide is published by Aggregatis Healthcare Ltd (“we”, “our”, “us”). We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.

1. Who We Are

Company Name: Aggregatis Healthcare Ltd

Company Registration Number: 15273041

Place of Registration: England & Wales

Registered Office Address: 128 City Road, London, EC1V 2NX, United Kingdom

Trading Name: My Local Care Guide

Website: www.mylocalcareguide.co.uk

Contact Email for Data Protection: [email protected]

2. What Information We Collect

We may collect:

Personal information – name, email address, phone number (when you contact us or download a guide).

Technical data – IP address, browser type, device, operating system, and site usage (collected via cookies and analytics tools).

Communication data – records of enquiries, support requests, or feedback.

We do not request or process special category (sensitive) health data via this website.

3. How We Use Your Data

We process your information to:

Provide guides, resources, or newsletters you request.

Respond to your enquiries.

Send you updates (only if you opt-in).

Improve our website and services.

Comply with legal or regulatory obligations.

We will never sell your data to unaffiliated third parties.

4. Group and Subsidiary Companies

Your personal data may be shared within Aggregatis Healthcare Ltd and its group or subsidiary companies, where relevant to providing our services. Any such sharing is subject to the same strict privacy and security standards described in this policy.

5. Lawful Bases for Processing

We rely on the following lawful bases:

Consent – when you subscribe to updates or request downloads.

Legitimate interests – to operate our site and improve our services.

Legal obligation – where we must process data to comply with the law.

6. Cookies and Tracking

Our site uses cookies for essential functionality, analytics, and improving your experience. You can manage or disable cookies in your browser settings. See our [Cookie Policy] for full details.

7. Sharing Your Data

We only share data with:

Group and subsidiary companies of Aggregatis Healthcare Ltd.

Trusted service providers (hosting, email, analytics) under confidentiality agreements.

Regulators or legal authorities when required by law.

We do not sell or rent personal data.

8. International Data Transfers

If data is transferred outside the UK/EEA (e.g., by cloud service providers), we ensure safeguards such as UK-approved Standard Contractual Clauses are in place.

9. Data Security

We use technical and organisational measures (encryption, secure servers, access controls) to protect personal data against unauthorised access, loss, or misuse.

10. Data Retention

We retain your personal data only as long as necessary:

Newsletter subscriptions – until you unsubscribe.

Enquiries – up to 12 months.

Technical/analytics data – typically no longer than 26 months.

Data is securely deleted or anonymised when no longer needed.

11. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold.

Request correction or deletion.

Withdraw consent at any time.

Object to or restrict processing.

Request data portability (where applicable).

Lodge a complaint with the ICO.

To exercise your rights, contact us at: [email protected].

12. Complaints

If you are unhappy with how we handle your data, you can contact us directly or complain to the UK regulator:

Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: https://ico.org.uk
Helpline: 0303 123 1113

13. Changes to This Policy

We may update this policy occasionally. Any changes will be published here with a revised “last updated” date.